Free Returns

The item you ordered doesn’t fit or doesn’t meet your expectations? No problem! For all orders, in addition to the statutory 14-day right of withdrawal, we also offer an extended return period of 30 days from the date you receive your item.

Please Note

  1. For a quick and smooth return process, please include the delivery note or a note with the order number.
  2. We can only accept items that are in their original condition. This includes unworn, unwashed items in original condition with tags.

Get Your Return Label Here

Please select your shipping country from the list below and download your free DHL return label (Evri for the United Kingdom/Post CH for Switzerland). You can print the return label afterward or show the QR code at the post office. 

Select Shipping Country:

GermanyAustriaBelgium
Bosnia*BulgariaCroatia
CyprusCzech RepublicDenmark
EstoniaFinlandFrance
United KingdomGreeceHungary
Iceland*IrelandItaly
LatviaLithuaniaMacedonia*
Liechtenstein*LuxembourgNetherlands
Norway*PolandPortugal
RomaniaSlovakiaSlovenia
SpainSweden**Switzerland

* Unfortunately, we are currently unable to offer free returns in these countries.
We ask customers from these countries to return ordered items through the local post office. After receiving the items at our logistics center, we will refund the item value.

** For Sweden: Please note that the return label is valid at a DHL Service Point only 24 hours after the label has been issued.